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Jan. 23rd, 2007 08:27 pmThis is me, a seriously pissed vixen.
So, last night, I spent about an hour and a half (not counting the time where it was uploading the pics and I was doing homework and reading the net) trying to place my (rather large) order with Ritzpix.com. This time, I opted to pick the order up in our local store, because the last time they mailed it, it took forever for them to process and send it (and cost $20 to have it mailed USPS).
Nowhere does it tell you that they use DIFFERENT QUALITY PAPER in the store. The photos (matte) look and feel different. They feel cheap. So, I called the store and told them my problem (namely, I'm pissed that I paid $120 for pictures and they came out like this - not just the money, but the time wasted on this, and the fact that there's going to be more time wasted) and the guy said I could bring them back, they'd take the charge off, and I could order them again.
I'm seriously thinking about other options. We have a semi-pro lab here, but they're not on the web and I would have to invest more phone time/leg time.
Not to mention that I just renewed my frequent foto membership, and that will have been kind of a waste of money.
Comments?
DV
So, last night, I spent about an hour and a half (not counting the time where it was uploading the pics and I was doing homework and reading the net) trying to place my (rather large) order with Ritzpix.com. This time, I opted to pick the order up in our local store, because the last time they mailed it, it took forever for them to process and send it (and cost $20 to have it mailed USPS).
Nowhere does it tell you that they use DIFFERENT QUALITY PAPER in the store. The photos (matte) look and feel different. They feel cheap. So, I called the store and told them my problem (namely, I'm pissed that I paid $120 for pictures and they came out like this - not just the money, but the time wasted on this, and the fact that there's going to be more time wasted) and the guy said I could bring them back, they'd take the charge off, and I could order them again.
I'm seriously thinking about other options. We have a semi-pro lab here, but they're not on the web and I would have to invest more phone time/leg time.
Not to mention that I just renewed my frequent foto membership, and that will have been kind of a waste of money.
Comments?
DV
